Returns And Refund Policy - Roofin Online Store

Returns and refunds

We’re sorry that you’re looking to cancel your order.

Your eligibility for cancellation depends on the type of product(s) you ordered, when your order was delivered and whether you’re a consumer or a business.

Please read the relevant cancellation policy in our Terms and Conditions and if your request meets the criteria use the simple form below.

We will reply to your request using the email address provided when the order was placed so please ensure that accurate information is provided.

Name

Order Number

Delivery Postcode

Cancellation Reason

Image(s) showing the condition of the goods you're requesting to return (maximum 5 images)

I confirm that I have read and understood the relevant cancellation policy in the Terms and Conditions and that if my request does not meet that criteria it will denied.

I confirm that I am requesting to cancel and return my full order, and that all items are in a new, unused and resalable condition.

Important Notice Do not return any goods to our address or the address of a supplier until your cancellation request has been submitted via this form and approved by a member of the Buildin Stores team.